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Glossary of Insurance Terms

Abandonment
As used in property insurance, prohibits the insured from abandoning damaged property to the insurance company for repair or disposal.

Accounts Receivable Coverage
Covers loss of sums owed to the insured by its customers that are uncollectible due to damage by an insured peril to accounts receivable records.

Actual Cash Value (ACV)
Cost to repair or replace damaged property with materials of like kind and quality, less depreciation.

Additional Insured
A person or organization for whom insured status is arranged by endorsement.

Advertising Injury
General liability coverage that insures against libel, slander, invasion of privacy, copyright infringement and misappropriation of advertising in connection with the insured’s advertising of its goods or services.

Aggregate
The maximum amount an insurance company will pay during the policy.

All Risk Coverage
Property insurance covering losses arising from all causes of loss except those that are specifically excluded.

Application
A form with the information needed for an insurance company to underwrite and rate a specific policy.

Audit
A verification of the financial records, usually payroll or receipts, of an organization in order to determine the exposures and premiums.

Automobile
A land motor vehicle, trailer or semi-trailer designed for travel on public roads, not including ‘mobile equipment’.

Bailee Coverage
Coverage on property left in the care of the insured for storage, repair or servicing.

Basic Cause of Loss Form
Property coverage for named perils: Fire, Lightening, Explosion, Smoke, Windstorm, Hail, Riot, Civil Commotion, Aircraft, Vehicles, Vandalism, Sprinkler Leakage, Sinkhole Collapse and Volcanic Action.

Basic Limits
The minimum limits of liability that can be carried by an insured.

Best’s Rating
A rating system by A.M. Best Company giving the financial condition of insurance companies.

Binder
A legal agreement issued on behalf of insurance companies to provide temporary evidence of insurance until a policy can be issued.

Bodily Injury by Accident Limit (Workers’ Compensation)
The most an insurer will pay under Part Two of a Workers’ Compensation Policy for claims arising out of any one accident, regardless of how many employee claims arise out of the accident.

Bodily Injury by Disease, Each Employee (Workers’ Compensation)
The most an insurer will pay under Part Two of a Workers’ Compensation Policy for damages due to bodily injury by disease to any one employee.

Bodily Injury by Disease-Policy Limit (Workers’ Compensation)
The most an insurer will pay under Part Two of a Workers’ Compensation Policy employee bodily injury by disease claims during the policy period regardless of the number of employees who make such claims.

Bodily Injury Liability Limit
The insured is legally liable for damages due to bodily injury, sickness, or disease, including resulting death.

Boiler & Machinery Insurance
Coverage for loss caused by mechanical or electrical equipment breakdown, including damage to the equipment.

Bond
A written agreement in which one party, the surety, guarantees the performance or honesty of a second party, the principal (obligor), to the third party (obligee) to whom the performance or debt is owed.

Brands and Labels Endorsement
Property insurance coverage that allows the insured to remove labels from damaged goods or mark the items as ‘salvage,’ provided the goods are not damaged in the process.

Broad Causes of Loss Form
Property coverage for the named perils: Fire, Lightening, Explosion, Smoke, Windstorm, Hail, Riot, Civil Commotion, Aircraft, Vehicles, Vandalism, Sprinkler Leakage, Sinkhole Collapse, Volcanic Action, Breakage of Building Glass, Falling Objects, Weight of Snow, Ice or Sleet, Water Damage (in the form of leakage from appliances) and Collapse from Specified Causes.

Building Ordinance Coverage
Covers against loss caused by enforcement or ordinances or laws regulating construction and repair of damaged buildings.

Burglary
Theft of property via a forcible entry by a person, which is evidenced by visible signs in the premises.

Business Auto Policy
Auto Policy for businesses that includes auto liability and auto physical damage coverages.

Business Income Coverage
Insurance covering loss of income by a business when operations are interrupted due to property loss that is a covered cause of loss.

Business Interruption Coverage
Insurance covering loss of income by a business when operations are interrupted due to property loss that is a covered cause of loss.

Business Owners Policy (BOP)
A policy that combines property and liability coverages for special types of small businesses.

Cancellation
The termination of an insurance policy usually before its expiration.

Care, Custody or Control
An exclusion of liability insurance which eliminates coverage for damage to property in the insured’s care, custody or control.

Carrier
The insurance company which provides coverage.

Casualty Insurance
Insurance that covers loss caused by injuries to persons and the legal liability imposed on the insured for injury or for damage to property of others.

Catastrophe
A severe loss causing sizable financial loss.

Causes of Loss Forms
The commercial property forms that define the covered causes of loss for which coverage is provided. Commonly, there are three Cause of Loss Forms: Basic, Broad and Special.

Certificate of Insurance
A document providing evidence that insurance has been purchased.

Claim
A request by a policyholder or a claimant for payment under a policy of insurance.

Claim Expense
Expenses of settling or investigating a claim.

Claimant
The person presenting a claim.

Claims Reserve
An amount of money set aside to meet claims reported but not paid.

Class
A group of businesses that have common or similar exposures and are grouped together for rating purposes.

Classification
The arranging or establishing of business groups or categories for rating purposes.

Coinsurance Provision
An insurance provision for property coverages in which the policyholder must carry an amount of insurance that is at least equal to a set percentage of the value of the property in order to receive full payment of a loss.

Collapse
Collapse of a building and collapse of personal property within a building due to specified causes (such as weight of snow, ice or rain). Does not include collapse due to design error or due to faulty workmanship or materials if the collapse occurs after construction is complete.

Collision Insurance
Provides for payment to a covered automobile resulting from the striking of another object by a moving vehicle.

Commercial General Liability Policy (CGL)
A coverage which protects business organizations against liability claims for bodily injury and property damage. Those claims may be the result of events at your place of business, from your business operations, the products or services you make or do, communications or advertisements your business broadcasts.

Competitive State Funds
State-owned and operated facilities that write Workers’ Compensation Insurance solely for that state.

Completed Operations
A General Liability coverage for the work of the insured that has been completed away from the business premises.

Comprehensive Auto Coverage
Covers an automobile for loss or damage for all causes except for those specifically excluded.

Compulsory Insurance
Insurance that is required by law.

Concealment
Failure to disclose facts that may void an insurance policy.

Conditions
Things agreed upon in an insurance policy that state the rights and the requirements of the insured and the insurer.

Consequential Loss
An indirect loss such as the reduction in value of property that is the result of a direct damage loss.

Constructive Total Loss
Term used when damage to property is more than the value of the property.

Contract
An agreement between two or more parties with characteristics of mutual assent, competent parties, a valid consideration and legal subject.

Countersignature
The signature of a licensed agent or representative on a policy that is required to validate the policy.

Cumulative Injury
A type of injury that occurs from the repetition of tasks over an extended length of time.

Data Processing or EDP Coverage
All risk property insurance for electronic data processing equipment (computers), computer programs and data including mechanical breakdown, electrical injury and changes in temperature and humidity.

Debris Removal
The cost of removal of debris from covered property damaged by an insured peril.

Deductible
The amount of loss that is paid or absorbed by the insured prior to determining the insurance company’s liability.

Deposit Premium
The amount of premium required at the beginning of a policy prior to the actual premium being determined.

Depreciation
The reduction in value of property over a period of time. Usually as a result of age, wear and tear, or economic obsolescence.

Direct Damage
Causes of loss that produce direct and straightforward property damage (without interruption in time or deviation in space) from the cause of the event to the damaged property.

Driver Other Car Endorsement
An endorsement that can be added to an automobile policy that gives protection while the insured designated in the endorsement is driving a car other than the one named in the policy.

Drop Down Provision
A clause used in Umbrella policies providing that the Umbrella will ‘drop-down’ over underlying policy aggregate limits when they have been reduced or exhausted.

Earned Premium
The amount of premium that has been used for certain periods of time.

Earth Movement or Earthquake Exclusion
An exclusion found in most property insurance policies eliminating coverage for earth movement or earthquake, except ensuing fire.

Effective Date
The date on which an insurance binder or policy goes into effect.

Electrical Damage or Injury Exclusion
An exclusion usually contained in property insurance policies eliminating coverage for damage to electrical appliances caused by artificially generated currents, except for ensuing fire or explosion.

Employee Dishonesty Coverage
Coverage for theft of money, securities or property by an employee.

Employee Leasing
A staffing method in which an employee leasing company provides all or most of its client’s employees.

Employers Excess Indemnity Insurance
Insurance coverage purchased by employers that do not subscribe to the Texas Workers’ Compensation law.

Employers Liability Coverage
Part 2 of the Workers’ Compensation policy that pays on behalf of the employer all sums that the employer becomes legally obligated to pay because of bodily injury by accident or disease sustained by any employee of the insured arising out of and in the course of his employment by the insured.

Employment Practices Liability Insurance
A form of liability insurance covering wrongful acts arising from employment practices such as wrongful termination, discrimination and sexual harassment.

Endorsement
A document attached to an insurance policy that changes the original policy provisions.

Equipment Floater
A property insurance coverage for equipment that is often moved from place to place.

Estimated Premium
A preliminary premium amount that could be adjusted based on a variance in exposures.

Excess and Surplus Lines Insurance
Coverage that is provided by insurers not licensed in the states where the risk is located.

Excess Liability Policy
A policy that provides additional limits in excess of an underlying liability policy.

Exclusion
A circumstance or peril that is not covered by the policy.

Expected or Intended
An exclusion for injury or damage that is expected or intended.

Expediting Expense Coverage
Coverage providing reimbursement of expenses for temporary repairs and costs incurred to speed up the permanent repair or replacement of covered property or equipment.

Expense Constant
A small flat expense charged to Workers’ Compensation policies.

Experience Modifier
A debit or credit factor developed by measuring the difference between the insured’s actual past experience and the expected or actual experience of the class of business.

Expiration
The ending date of an insurance policy.

Exposure Base
The basis of rates that are applied to determine premium. Some exposures may be measured by payroll, receipts, sales, square footage, area, man-hours or per unit.

Extra Expense Coverage
Coverage for reimbursement of expenses in excess of normal operating expenses that are incurred to continue operations after a direct damage loss.

Extraterritorial Coverage
The coverage for extending workers’ compensation law to provide benefits for workers hired in one state but injured while working in another state.

Fiduciary Liability
The liability placed on trustees, employers, fiduciaries and professional administrators with respect to errors and omissions in the administration of employee benefit programs.

Fine Arts Coverage
Property insurance for works of art.

Fire Department Service Charge Coverage
Coverage in a property insurance policy for charges incurred by the insured from a fire department for their services in fighting a fire.

Fire Legal Liability Coverage
Liability coverage for the insured’s legal liability for fire damage to premises rented by the insured.

Fire Wall
A wall designed to prevent the spread of fire from one part of a building to another.

Firewall
A computer that protects a company’s private network from outside Internet users.

Flat Cancellation
The full cancellation of a policy as of the effective date of coverage that requires the return of paid premium in full.

Flood Coverage
Coverage for damage to property caused by flood.

Flood Exclusion
A provision in most all property insurance policies eliminating coverage for damage by flood and possibly other types of water damage, such as seepage and sewer backup.

Follow Form
An umbrella policy provision that follows the underlying policy for coverages and policy provisions.

Forgery or Alteration Coverage
Covers loss due to the dishonesty of writing, signing or altering of checks and bank drafts.

Fortuitous Event
An event that is subject to chance without the implication of suddenness.

Frequency
The number of times that a loss will occur within any given period of time.

Full Coverage
Any form of insurance that provides payment in full of all losses caused by the perils insured against without applying a deductible or depreciation.

Garage Liability Insurance
Insurance coverage for the legal liability of automobile dealers, garages, repair shops and service stations for bodily injury and property damage arising out of their business operations.

Garagekeepers Coverage
Provides coverage to owners of storage garages, parking lots and body and repair shops for their liability of damage to automobiles left in their custody for safekeeping or repair.

General Aggregate Limit
The maximum amount of insurance payable during the policy period for losses (other than those arising from the products – completed operations hazards as covered under the standard Commercial General Liability Policy.)

General Liability Insurance
Insurance protecting businesses from most liability exposures other than automobile and professional liability.

Glass Insurance
A property insurance policy covering breakage of building glass regardless of cause..

Governing Classification
In Workers’ Compensation Insurance, the classification that best describes the workers’ compensation exposure of an employer’s business.

Gross Negligence
Willful and wanton misconduct.

Gross Vehicle Weight (GVW)
The weight specified by a manufacturer for the maximum total loaded weight of a single vehicle

Hired Automobile
An automobile whose exclusive use has been temporarily given to another for a monetary sum or other consideration. The business auto definition of ‘hired autos,’ however, includes autos borrowed except those borrowed from employees or partners.

Hold Harmless Agreement
A contractual agreement that requires one contracting party to assume certain legal liabilities of the other party.

Host Liquor Liability
Liability coverage for hosts of business or social functions arising out of the serving or distribution of alcoholic beverages by a party not engaged in this activity as a business enterprise.

Improvements and Betterments
Additions or changes made by a lessee at his own expense to property that may not legally be removed. Usually covered under the tenant’s property coverage.

Incurred Losses
The amount of paid claims and loss reserves within a particular period of time, usually a policy year. Customarily computed as losses incurred during the period, plus outstanding losses at the end of the period, less outstanding losses at the beginning of the period.

Independent Adjuster
A claims adjuster who provides adjustment services to insurance companies but is not employed by them.

Independent Contractor
An individual or company who has agreed, in writing, with another party to perform a job or function on behalf of that party.

Inflation Guard Provision
A provision that increases the limit of insurance by a specified percentage over a specified period of time to offset inflation costs.

Insurance to Value
Insurance written in an amount equal to the value of the property or which meets coinsurance requirements.

Insurer
An insurance company that provides insurance coverage and other insurance-related services.

Joint Venture
A business relationship when two or more persons join their labor or property for a business undertaking and share profits.

Lapse
The termination of an insurance policy due to the failure to pay the premium.

Leasehold Interest
Property insurance covering the loss suffered by a tenant due to termination of a lease because of damage to the leased premises by a covered loss.

Lessee
The person to whom a lease is granted.

Lessor
The person granting the lease.

Liability
The legal obligation to pay a monetary award for injury or damage caused by one’s negligent or statutorily prohibited action.

Liberalization Clause
A provision within an insurance policy that broadens the coverage if the insurance company offers a broader coverage form within the first 45 days of coverage.

Lien
An obligation that can be held by an individual who has an interest in a particular matter or property.

Limit of Liability
The most an insurance company agrees to pay in the case of loss.

Longshore and Harbor Workers’ Compensation Act
A federal law that provides workers’ compensation benefits to employees of a vessel injured in maritime employment – usually in loading, unloading, repairing or building a vessel – but not applicable to crew members.

Loss
The amount an insurance company pays for damages under the terms of a policy.

Loss Adjustment Expense
The cost assessed to a particular claim for investigating and adjusting that claim.

Loss Constant
A flat charge added to the premium of small workers’ compensation policies to offset higher loss ratios.

Loss Control
A technique that is put in place to reduce the possibility that a loss will occur or reduce the severity of those that do occur.

Loss Payable Clause
An insurance clause that authorizes loss payments to a person or entity having an insurable interest in the covered property.

Loss Ratio
Percentage of losses incurred against earned premiums.

Loss Report
A form showing reported claims that provides information such as the date of occurrence, type of claim, amount paid and amount reserved for each loss.

Loss Reserve
An estimated amount set aside for a particular claim that has not yet been paid.

Lost Policy Release
A signed statement by the named when the insured wishes to cancel the policy, but has lost or mislaid the policy, which releases the insurance company from all liability or losses.

Medical Payments, Auto
Coverage, which is optional, under an auto policy to pay for medical expenses for bodily injury caused by an auto accident, regardless of fault. Coverage for persons other than the named insured and his or her family members is typically restricted to circumstances when they are occupants of the insured auto.

Medical Payments, General Liability
A general liability coverage that reimburses others, regardless of fault, for medical or funeral expenses incurred as a result of bodily injury or death sustained by an accident.

Mexico Coverage
Coverage that is sometimes provided under automobile policies for the operation of an insured motor vehicle within Mexico, usually limited to a stated number of miles from the U.S. border.

Minimum Premium
The lowest amount of premium to be charged for providing a particular insurance coverage.

Misrepresentation
A false or misleading statement, either directly or indirectly that, if intentional and material, can allow the insurer to void the insurance contract.

Mobile Equipment
Equipment such as earthmovers, tractors, diggers, farm machinery, forklifts, etc., that, even when self-propelled, are not considered as automobiles for insurance purposes.

Monopolistic State Funds
States or Jurisdictions where an employer must obtain workers’ compensation insurance from a state fund or qualify as a self-insurer, as is allowed in five of the states: North Dakota, Ohio, Washington, West Virginia, Wyoming, Puerto Rico and the U.S. Virgin Islands.

Mortgage Clause
Property insurance provisions granting protection for the mortgagee named in the policy. It establishes that loss to mortgaged property is payable to the insured and to the mortgagee named in the policy.

Named Perils Coverage
A property insurance term referring to exact causes of loss specifically listed as covered.

National Flood Insurance Program
A federally funded program established to make flood insurance available to properties located in participating communities.

Non-Admitted Insurer
An insurance company that is not licensed to do business in a specific state. The insurers may write coverage through an excess and surplus lines broker that is licensed in these jurisdictions.

Non-owned Automobile
In commercial auto policies, coverage for autos that are used in connection with the named insured’s business but are neither owned, leased, hired, rented or borrowed by the named insured. The term specifically applies to vehicles owned by employees and used for company business.

Non-subscription
A Workers’ Compensation term used in Texas that refers to employers who choose to be out of the workers’ compensation system. Firms that are proven negligent in causing a worker’s injury can be held liable in tort, since non-subscribing employers waive the traditional common law defenses available to employers subject to workers’ compensation laws.

Occupational Disease
A condition or disorder that is caused by exposure to environmental factors associated with employment, including acute and chronic illnesses or diseases that may be caused by inhalation, absorption, ingestion, or direct contact.

Occupational Injury
An injury arising in the course and scope of employment that is caused by factors associated with the work undertaken.

Occurrence
A continual, gradual or repeated exposure to substantially the same general harmful conditions. General liability policies insure liability for bodily injury or property damage that is caused by an occurrence.

Package Policy
A policy providing several different coverages combined into one policy. Refers to a policy providing both general liability insurance and property insurance.

Payroll Limitation
A limit on the amount of payroll for certain classifications used for the development of premium.

Peril
Cause of loss (such as fire, windstorm, collision, etc.)

Personal Auto Policy (PAP)
A policy insuring private-passenger autos owned by individuals.

Personal Injury
A General Liability coverage for insurable offenses that cause harm, other than bodily injury, such as false arrest, detention or imprisonment, malicious prosecution, wrongful eviction, slander, libel and invasion of privacy.

Personal Injury Protection (PIP)
An automobile insurance coverage mandated by law in some states. The statutes typically require insurers to provide or offer to provide first-party benefits for medical expenses, loss of income, funeral expenses and similar expenses without regard to fault.

Personal Property
All tangible property not classified as real property such as contents

Policy Fee
A one-time charge per policy that does not change with the size of the premium.

Policy Period
The term or duration of a policy including the effective and expiration dates.

Pollutant
An irritant or contaminant, whether in solid, liquid, or gaseous form, including smoke, vapor, soot, fumes, acids, alkalis, chemicals and waste.

Premises
The location where coverage applies.

Premises-Operations
A category of hazard ordinarily insured by a general liability policy which is composed of those exposures to loss that fall outside the defined ‘products-completed operations hazard,’ including liability for injury or damage arising out of the insured’s premises or out of the insured’s business operations while such operations are in progress.

Premium
The amount of money an insurance company charges to provide coverage in a policy.

Pro Rata Cancellation
The cancellation of an insurance policy with the return premium being the full proportion of premium for the unexpired term of the policy, without penalty for early cancellation.

Product
Items manufactured, sold, handled, distributed or disposed of by the named insured or others involved with the named insured in the course of their business. Includes containers, parts and equipment, product warranties and provision of or failure to provide instructions and warnings.

Product Liability
The liability for bodily injury or property damage a merchant or manufacturer may incur as a consequence of some defect in the product sold or manufactured.

Products-Completed Operations
General Liability coverage for liability arising out of the insured’s products or business operations conducted away from the insured’s premises once those operations have been completed.

Professional Liability
Coverage designed to protect professionals such as physicians and real estate brokers, against liability incurred as a result of errors and omissions in performing professional services.

Property Damage
In the general liability policy, a physical injury to property, resulting in the loss of use.

Property Insurance
First-party insurance for real and personal property against physical loss or damage.

Real Property
Real estate including buildings and vegetation.

Renewal Policy
A policy issued to replace an expiring policy.

Rents or Rental Value Insurance
Insurance that reimburses a building owner for loss of rental income due to damage by an insured peril.

Replacement Cost Coverage Endorsement
A property insurance provision that changes the valuation of covered property to replacement cost with no deduction for depreciation.

Return Premium
The amount of premium due the insured should the actual cost of a policy be less than the insured previously paid.

Robbery
Theft of property while force is used or threatened.

Short-Term Cancellation
Cancellation of an insurance policy prior to the expiration date in which a penalty in the form of a less than full pro-rata premium refund is allowed.

Special Causes of Loss Form
A cause of loss form providing coverage from all causes of loss unless specifically excluded or limited.

Specified Causes of Loss Coverage
Auto physical damage coverage only for losses caused by the perils listed in the policy.

Sprinkler Leakage Coverage
Coverage for property damage caused by the accidental discharge or leakage of water from automatic sprinkler systems or other fire prevention devices.

Surplus Lines Insurance
Insurance written by insurers not licensed in the states where the risks are located and placed with such insurers under the surplus line laws of the various states. Before such placements can be made through specially licensed surplus lines agents and brokers, state laws generally require evidence reported before some predetermined future (sunset) date.

Time Element Insurance
A term referring to property coverage for loss of earnings or income resulting from the inability to put damaged property to its normal use.

Transit Coverage
Coverage on the insured’s property while in transit from one location to another, over land.

Umbrella Liability Policy
A policy designed to provide additional protection against catastrophic losses covered under liability policies, such as the business auto policy, commercial general liability policy, watercraft and aircraft liability policies and employers liability coverage. It provides excess limits when the limits of the underlying liability policies are used up by the payment of claims and it drops down and picks up where the underlying policy leaves off when the aggregate limit of the underlying policy in question is exhausted by the payment of claims. It also provides protection against some claims not covered by the underlying policies, subject to a self-insured retention.

Underinsured Motorists Coverage
Provides coverage for bodily injury, and in some states property damage, for losses incurred by an insured when a motorist who does not have sufficient insurance limits causes an accident.

Underlying Coverage
The insurance or coverage in place on the same risk that will respond to loss before the excess policy is called on to pay any portion of the claim.

Unearned Premium
That portion of the policy premium that represents the unexpired policy term.

Uninsured Motorist Coverage
Provides coverage for bodily injury, and in some states property damage, for losses incurred by an insured when an accident is caused by a motorist who is not insured.

Utility Service Interruption Coverage
Coverage for the loss to an insured due to lack of incoming electricity which was caused by damage from a covered cause of loss, such as a fire or windstorm, to property away from the insured’s premises – usually the utility generating station. Also referred to as ‘off-premises power coverage’.

Vacancy Provision
Property insurance provision found in commercial property policies that restrict coverage in connection with buildings that have been vacant for a specified number of days, usually 60 days.

Valuable Papers and Records Coverage
Coverage that pays the cost to reconstruct damaged or destroyed valuable papers and records and usually includes almost all forms of printed documents or records except money or securities; data processing programs, data and media are usually excluded.

Waiver of Subrogation
Also known as ‘transfer of rights of recovery,’ the relinquishment by an insurer of the right to collect from another party for damages paid on behalf of the insured.

Workers’ Compensation
Protection which provides benefits to employees for injury or contracted disease arising out of and in the course of employment. Most states have laws that require such protection for workers and prescribe the length and amount of such benefits provided.

This glossary attempts to illustrate common usage of insurance industry terms. These brief descriptions are not intended as legal interpretations. Consult Druml Group for more complete information.